24×7 Available
Tally on cloud gives the benefit the availability of Computer 24×7
Accessibility to Multiple Users
The main benefit of Tally Cloud Solution provides multiple users can access Company Tally from Different location simultaneously.
100% Secure
Accounting records are most important to every Company .Tally on Cloud is 100% Secure and backed up your data 24×7.
100% Company Data Secure
Vitecloud is continually tasked with protecting confidential information, including Company credentials , records and more importance is DATA in Tier IV Data Centre . Our Team is dedicated and well trained and implemented strong Firewall policies , Antivirus and Anti malware tools .
24x7 Tally Data Available
Vitecloud Solutions provide Tally data LIVE 24×7 and 365 Days a year irrespective of Employee or Owner location( Around the Globe) , time or Device he is using . It may Apple Mac , Windows PC, Linux Desktop , Android Mobile or Apple iphone or Ipad .
Support
You have difficulties in the process of using our services, we will help you solve them. But for this you need to contact our technical support service in a convenient way :
- You can open a ticket of the problem or call us At 011-41103555
- You can ask your question or contact us by e-mail at “[email protected] ;
- You can also call on the phone and talk directly with experts, but before you call, please read the section of this material. Perhaps the answer to your question already exists.
- On-call cell number of technical support 9312202672. Please use the number only in case of emergency.
- The main task of the technical support service is to solve the problems arising from clients as soon as possible. The quickest answer and the solution to the problem you can get if you follow the following rules:
- When contacting technical support, indicate the name of your site, your login, the contract number and if this is required, identification information.
- If you have any error, be sure to describe it in detail. If you can get the most information about the problem, this will shorten the time of its solution.
- Describe consistently your actions, as a result of which you received an error.
- If you have a problem with the mail – be sure to send the login of the problem box.
- If for some reason you do not understand, the mail sent is returned – send this letter to us, including technical headers.
- At your request, our engineers can not only reboot your server but also replace it with a hard disk, find out and eliminate the reason for its inoperability.
- When connecting the console (KVM) to your server, it is necessary to name its number in our accounting system / Static IP –